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Field Services completes the repairs of all desktop devices, UPS, Generator, server and peripheral units with its strong technical staff and repair workshop with TSE standards and delivers them to their customers completely. During the repair process, all procedures from the receipt of the device to the delivery to the customer are recorded and completed in contact with our customers.
In order to prevent unauthorized intervention to the devices covered by the warranty, the vendor warranty status is questioned first and if it is under warranty, the repair process is carried out through the vendor. We know how difficult service interruptions due to failure can be for businesses. Hardware or software-related malfunctions cause service interruptions in your business, and your business or employees must be restored as soon as possible and with the least cost. In such cases, we aim to ensure continuity of service by directing our mobile technician closest to the location of the fault and making our first intervention quickly.
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